Privacy and Policy

Welcome to Stixy.shop!
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you browse or purchase from our store.

1. 📥 Information We Collect

When you interact with our site, we may collect the following data:

✅ Personal Information

  • Name, email address, phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party gateways)

💻 Device Information

  • IP address, browser type, operating system

  • Browsing activity and behavior on our site

🛒 Order Details

  • Products purchased, quantities, total amount

  • Order history and payment status

🎨 Custom Design Uploads

  • Files, images, and text submitted for custom sticker orders (if applicable)

2. 💡 How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate about orders, updates, and support

  • Improve website performance and customer experience

  • Prevent fraud and unauthorized transactions

  • Send newsletters and promotional offers (opt-out anytime)

3. 🔗 Sharing Your Information

We do not sell your personal data.
We only share your information with trusted third parties essential to operating our store:

  • Payment gateways (e.g., Razorpay, PayPal, Stripe)

  • Shipping providers (e.g., Delhivery, India Post)

  • E-commerce platforms (e.g., Shopify)

  • Legal authorities when required to comply with regulations

4. 🔐 Data Security

We implement strict protocols to protect your data.
Your information is stored securely and only accessed by authorized personnel.
However, no method of internet transmission is 100% secure — please shop responsibly.

5. 🧾 Your Rights

As a customer, you can:

  • Request access to your personal data

  • Update or delete your information

  • Opt out of email marketing at any time

  • Ask how your data is being used

📩 For requests, contact us at stixy0701@gmail.com

6. 🍪 Cookies

We use cookies to:

  • Enhance your browsing experience

  • Track and analyze website traffic

  • Personalize ads and content

🔧 You may disable cookies in your browser settings, but some features may not work as intended.

📬 Contact Us

Have questions about your privacy? Reach us anytime at:
📧 stixy0701@gmail.com